Privacy Policy

Version 1.0 | Effective 17.08.2026 | Last reviewed 17.08.2026

1. Introduction, scope and applicable law

1.1 This Privacy Policy explains how we collect, use, disclose, retain and protect personal data, and the rights available to you in relation to that data. It applies to our website, to our dealings with clients and prospective clients, and to our processing of information about candidates.

1.2 Controller and processor: Where we determine the purpose and means of processing we are the controller and, under Indian law, the Data Fiduciary. Where we process candidate information solely on a client's documented instructions we act as a processor, and the client is the controller.

1.3 Applicable law: We are established in India. This Policy is drafted to comply with the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 (India); and to the extent they apply to our processing, the EU and UK General Data Protection Regulation, the California Consumer Privacy Act as amended by the California Privacy Rights Act, and Canada's Personal Information Protection and Electronic Documents Act. Where laws differ, we apply the standard most protective of the individual.

1.4 The Indian Rules were notified on 14 November 2025 and core obligations for Data Fiduciaries including notice, purpose limitation, retention and erasure, and security safeguards are phased in over eighteen months from that date. We are implementing this Policy ahead of that deadline.

2. Who we are and how to contact us

EntityDetails
Legal nameNorthRidge Solution LLP, trading as NorthRidge Solution
Registered addressL Block, Lajpat Nagar-III, New Delhi, Delhi-110024
Registration numberADA-5614c
Privacy contactoffice@northridgesolution.com
Grievance Officer (India)Taha Hayat

3. Categories of personal data we process

3.1 We process the following categories. This itemisation is provided because Indian law requires an itemised description of the personal data processed, and Californian law requires disclosure by category.

Data subjectCategories of personal dataIllustrative examples
Website visitorsIdentifiers; internet activityName, email address, company, message content; IP address, browser and device type, pages viewed, referring site
Clients and prospective clientsIdentifiers; professional information; commercial and financial recordsName, job title, business email and telephone, employer, role requirements, correspondence, engagement terms, invoices, payment details
Candidates who contact usIdentifiers; professional and employment information; compensation informationName, contact details, curriculum vitae, employment history, qualifications, professional licences, references, notice period, salary expectations, interview notes
Candidates identified through researchIdentifiers; professional and employment informationName, current and previous job titles, employers, city or metropolitan area, skills and software proficiency, stated certifications, publicly recorded professional licence details, published professional profile
SuppliersIdentifiers; commercial recordsContact details, contract and payment records

3.2 We do not knowingly process any special category or sensitive personal data. We do not seek information about health, racial or ethnic origin, religious or philosophical belief, political opinion, trade union membership, genetic or biometric data, sex life or sexual orientation. Please do not send such information to us. If it reaches us unsolicited we will delete it.

4. Sources of personal data

4.1 We obtain personal data from the sources set out below. This disclosure is made because, where data is not obtained from the individual directly, the law requires us to identify its source, including whether it came from publicly accessible sources.

SourceWhat we obtainPublicly accessible?
The individual directlyEverything you send us by email, through the website, or in conversationNot applicable
Professional networking platforms, principally LinkedInSelf-published career history, job titles, employers, location, skills and certificationsYes, as published by the individual
Licensed professional data platformsStructured education and employment history compiled from public and licensed sourcesPartly
Public regulatory registers, including state licensing boardsProfessional licence number and status, for verification onlyYes
ReferralsName and the roles an individual may suitNo
ClientsDetails of candidates already within the client's processNo
Our website and hosting infrastructureTechnical and usage dataNo

5. Purposes of processing and lawful basis

5.1 We process personal data only for the purposes set out below. We do not process it for any further purpose that is incompatible with these.

PurposeData subjectsLawful basis
Responding to enquiries and arranging introductory callsVisitors, clients, candidatesConsent; steps taken at the request of the individual prior to entering a contract
Providing recruitment services: researching, identifying, approaching, screening and introducing candidatesCandidatesLegitimate interests (clause 6); consent where required by applicable law
Providing marketing services to clientsClientsPerformance of a contract
Verifying professional licences against public registersCandidatesLegitimate interests in ensuring the accuracy of information supplied to clients
Managing the client relationship, invoicing and collecting paymentClientsPerformance of a contract; legal obligation
Meeting accounting, tax and other statutory obligationsClients, suppliersLegal obligation
Maintaining the security and integrity of our systems and recordsAllLegitimate interests; legal obligation
Sending occasional information about our services to business contactsClients and prospective clientsLegitimate interests, subject to an opt-out in every communication

6. Candidates: information collected without your involvement

6.1 Executive and technical search necessarily involves identifying people who are qualified for a role before any approach is made. It follows that we may hold information about you before you have ever heard from us.

6.2 Where this is so, we rely on our legitimate interests in matching qualified professionals to suitable roles, and on the corresponding interest of employers in identifying them. We have carried out and documented an assessment balancing that interest against your interests, rights and freedoms.

6.3 The safeguards that make that balance a fair one, and which we apply as binding practice, are:

we limit ourselves to professional information of the kind an individual publishes for professional purposes;

we do not purchase, and do not hold, the inferred age-group and gender fields offered by data platforms;

we do not disclose your identity, or the fact that you have been researched, to any client until you have been approached and have agreed to be put forward. Shortlists prepared before that point are anonymised;

we do not use the information for automated decision-making or profiling that produces legal or similarly significant effects;

we tell you that we hold information about you at the first point of contact, and in any event within one month of obtaining it; and

we act on any objection promptly and without requiring a reason.

6.4 Your right to object: You may require us to erase information we hold about you at any time by writing to office@northridgesolution.com. We will do so, and confirm when it is done. Exercising this right costs you nothing and will not affect how we deal with you in future.

7. Disclosure of personal data

7.1 We do not sell personal data, and we do not share it for cross-context behavioural advertising: In the twelve months preceding the date of this Policy we have not sold or shared personal data within the meaning of Californian law.

7.2 We disclose personal data only as follows:

to a hiring client, where a candidate has been approached and has agreed to be put forward;

to service providers who process on our documented instructions and are bound by written contract, listed at clause 8;

to our professional advisers, where necessary and under a duty of confidence;

to a purchaser or successor in the event of a reorganisation of our business, subject to equivalent protection; and

to a court, regulator or public authority where we are required by law to do so.

8. Retention

8.1 We retain personal data only for as long as necessary for the purpose for which it was collected, and then erase or anonymise it. The periods below are stated by category, as Californian law requires, and reflect our actual practice rather than an aspiration.

CategoryRetention periodCriteria applied
Website enquiries that do not proceed[12] months from last contactSufficient to answer follow-up correspondence
Client records and correspondenceTerm of the engagement plus [X] yearsLimitation period for contractual claims
Invoices and accounting records[8] yearsRetention required under applicable tax law
Candidate records where the candidate has engaged with us[24] months from last contact, then reviewedTypical interval between career moves
Research records where the candidate has not been approached[12] months, then erasedProfessional information becomes stale
Security and access logs[12] monthsMinimum log retention expected under the Indian Rules

8.2 Where the Indian Rules require it, we will give you at least forty-eight hours' notice before erasing your personal data on grounds of inactivity, so that you may tell us if you wish us to retain it.

9. Security

9.1 We maintain reasonable technical and organisational security safeguards, including encryption of data in transit, access controls limiting access to those who need it, logging and monitoring of access, retention of logs, backups tested for recoverability, and contractual security obligations imposed on our processors.

9.2 No system is entirely secure. We do not represent that our safeguards are proof against every risk.

10. Personal data breach

10.1 If a personal data breach occurs we will notify each affected individual without delay, through their registered means of contact, describing the nature and extent of the breach, its likely consequences, the measures we have taken to mitigate it, the steps you may take to protect yourself, and the contact details of the person who can answer your questions.

10.2 We will notify the Data Protection Board of India without delay of the nature, extent, timing, location and likely impact of the breach, and will furnish a detailed report within seventy-two hours. Where the General Data Protection Regulation applies we will notify the competent supervisory authority within seventy-two hours of becoming aware, unless the breach is unlikely to result in a risk to individuals.

11. Automated decision-making

11.1 We do not make decisions producing legal effects, or similarly significant effects, by automated means alone. Research tools may rank or score profiles against a role specification, but every shortlisting decision is reviewed and made by a person.

12. Children

12.1 Our services are directed to professionals and are not intended for children. We do not knowingly process the personal data of any person under the age of eighteen. Where Indian law requires verifiable consent from a parent or lawful guardian before a child's data is processed, we do not undertake such processing at all. If you believe we hold information about a child, tell us and we will erase it.

13. Changes to this Policy

13.1 We may amend this Policy. The version number and effective date at the head of this document will be updated. Where an amendment materially affects how we process your personal data, we will notify you directly if we hold a means of contacting you.